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Synapser (Pty) Ltd / Gain For Me

Client Name: Shoprite Financial Services

Name of Survey: ‘Exclusive Deals Survey’ 

Promotional Campaign

Terms & Conditions 2025

Content:

1. IMPORTANT NOTICE TO PARTICIPANTS 2

2. ELIGIBILITY 2

3. EXCLUSIONS 2

4. CAMPAIGN REWARDS / PRIZES 3

5. CAMPAIGN PERIOD 3

6. ENTRY REQUIREMENTS 3

7. VERIFICATION & PARTICIPATION 3

8. PUBLICITY & CONSENT 3

9. LIABILITY LIMITATION 3

10. INDEMNITY 3

11. FRAUD, ERRORS & TERMINATION 4

12. DATA PROTECTION AND POPIA 4

13. GENERAL CONDITIONS 4

14. HELP DESK 4

1.  SYNAPSER (PTY) LTD – REPUBLIC OF SOUTH AFRICA

These Terms and Conditions apply to the Gain For Me ‘Shoprite Financial Services: Exclusive Deals Survey’ promotional campaign ("Campaign") operated by Synapser (Pty) Ltd, with its registered address at Unit 5, 6 Abrey Road, Kloof, Durban, 3610 ("Promoter", "we", "us"). These Terms apply to Participants residing in the Republic of South Africa. By entering this Promotional Campaign, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.


2. IMPORTANT NOTICE TO PARTICIPANTS

In line with section 49 of the Consumer Protection Act, No. 68 of 2008, certain clauses below may limit the Promoter’s liability or require you to indemnify the Promoter. These clauses are important and include, without limitation, clauses 10, 11, 12, 13, 14 and 15. 

Please read these Terms carefully.


3. ELIGIBILITY

Only Promotional Campaign entries by the following Participants will qualify as valid entries:

  1. Are legal residents of South Africa;

  2. Are 18 years or older;

  3. Possess a valid South African ID or a valid passport; 

  4. Have their own personal valid, working South African mobile number; and

  5. Have access to a smartphone compatible with the Gain For Me (G4M) App. Such smartphones must run an Android operating system limited to versions supported by the Google Play Store or an iOS operating system compatible with the App Store.


4. EXCLUSIONS

The following persons will not qualify to win a prize:

  1. Employees, directors, or agents of the Promoter;

  2. Merchandisers, agencies, or suppliers involved in the Promotional Campaign;

  3. Their immediate family members (spouses, life partners, parents, children, siblings, and grandparents);

  4. Any person directly or indirectly controlling or controlled by the Promoter.


5. CAMPAIGN REWARDS / PRIZES

  1. All participants who correctly complete the Promotional Survey will automatically be entered into a draw and stand a chance to win: R2500 vouchers

  2. Once a winner has been drawn, Synapser will, within in 7 days of the draw date, contact the subscriber directly to verify the subscriber.

  3. Account Integrity and Eligibility for Rewards: Rewards and/or prizes will only be awarded to participants whose registered details on the Gain For Me App — including mobile number, Shoprite Money Market account number, and identity information — match the information used at the time of entry and as recorded at the time of campaign activation. Any changes to a participant’s registered mobile number, banking or wallet account, or other verified information, after campaign entry or registration, may render the participant ineligible for that reward or prize. The Promoter reserves the right to verify the authenticity of participant information at any time, and to withhold or cancel the award of any prize where reasonable suspicion of fraud, impersonation, or identity manipulation exists. In the event of a dispute, the Promoter’s decision shall be final, subject to compliance with applicable laws and the Participant’s right to seek redress in terms of the Consumer Protection Act.

  4. Campaign Rewards and / or Prizes are STRICTLY non-transferrable.

    6. CAMPAIGN PERIOD

  1. The Promotional Campaign will run from 10 October 2025 and ends 24 October 2025.

  2. No entries received outside the Campaign Period will be accepted.

  3. The Promoter reserves the right to extend the campaign period.

  4. The draw will be held within 7 working days of the Campaign End Date.

  5. The prize winner will be notified within 7 working days of the draw date.


7. ENTRY REQUIREMENTS

  1. To enter the draw participants must complete the Promotional Survey.

  2. Anyone on Gain For Me can participate in the survey, but only gain for me members who have linked their Shoprite Money Market Account AND their Shoprite Xtra Savings Card will be eligible for the draw.

  3. All eligible subscribers who have completed the survey will be entered into a draw at the end of the promotional Campaign Period and will stand a chance to win R2500.00 (ZAR) in Shoprite Vouchers.


8. VERIFICATION & PARTICIPATION

By entering:

  1. You confirm that all submitted information is true, current, and complete.

  2. All entries are subject to verification.

  3. The Promoter reserves the right to reject any entry or disqualify any Participant suspected of fraud or non-compliance with these Promotional Campaign Terms and Conditions.


9. PUBLICITY & CONSENT

  1. Winners may be requested (but not required) to appear in marketing material or promotional content, including photographs or videos shared online, in print, or on-air.

  2. Participants will have the right to decline such publicity in writing.


10. LIABILITY LIMITATION

Neither the Promoter nor the prize sponsors will be liable for:

  1. Late, lost, incomplete, corrupted, or misdirected entries or SMS / WhatsApp or In App communications;

  2. Submission of incorrect information such as, but not limited to: incorrect registered name, incorrect identity document or passport information, incorrect contact or delivery information.

  3. Technical failures or delays in transmission;

  4. Any damage or loss (direct or indirect) arising from participation in the Promotional Campaign or use of a Prize.


11. INDEMNITY

To the extent permitted by law, all Participants agree to indemnify the Promoter and its agents, employees, prize sponsors and suppliers from any claims or damages arising from their participation in this Promotional Campaign or acceptance of any Prize.


12. FRAUD, ERRORS & TERMINATION

  1. The Promoter reserves the right to cancel or modify the Promotional Campaign if fraud, technical failures, or any other factors impair the integrity of the Promotional Campaign.

  2. The Promoter may terminate the Promotional Campaign early due to events beyond its control (force majeure).


13. DATA PROTECTION AND POPIA

    1. By entering, Participants consent to the Promoter processing their personal information for the purposes of giving effect to the Promotional Campaign, including:

  1. Entry validation;

  2. Winner contact and verification;

  3. Publicity (if consented to); and

  4. Marketing communications (opt-out at any time).

  1. Personal data is collected and used in line with the Protection of Personal Information Act, 2013 (POPIA).

  2. Full privacy policy available at: https://www.gainforme.com/privacy-policy

  3. Participants may request access to or correction of their personal information at any time by emailing info@synapser.com.


14. GENERAL CONDITIONS

    1. Prizes are not exchangeable or transferable for cash.

    2. The Promoter and prize sponsors will be entitled to substitute an unavailable prize with one of equal or greater value.

    3. Any tax implications are the sole responsibility of the winner.

    4. The Promoter’s decision regarding winner draws and prize awarding is final. No correspondence will be entered into.

    5. These Terms shall be governed by the laws of South Africa.

    6. If any clause is held unenforceable, the rest of the Terms will still apply.


15. HELP DESK

For assistance or queries, please contact us at: support@gainforme.com